Sales and delivery terms apply to all deliveries from Stennevad a/s Webshop.
In order to dispatch your order, you must at the same time accept our terms and conditions.
All prices are excl. VAT and in Danish kroner (DKK), where nothing else is mentioned. Prices are valid only within Denmark limits excl. Faroe Islands and Greenland.
Payment can be made by invoice for our regular customers.
Orders are usually dispatched same or next weekday (excluding Saturday, Sunday and public holidays).
All goods shipments are subject to a freight fee. The amount is stated before ordering.
For purchases over DKK 2,800, - excl. VAT is sent freely, unless otherwise stated.
Packages are shipped with shipping company or GLS. Timely delivery requires the shipping company or GLS to comply with delivery. In the event of delays occurring, this will correspondingly delay delivery. Stennevad A/S can not be held liable for delays at the shipping company or GLS.
Only zip codes are available within Denmark's borders excl. Faroe Islands and Greenland. For delivery to other countries please contact Stennevad A/S at +45 75144000
A right of claim is granted in accordance with the legislation currently in force. Any complaints must be made in good time, as in practice, immediately after you have discovered the error. If you have a complaint, please contact [email protected]
A 14-day full right of withdrawal will be granted, regardless of the reason, from the date of receipt of the goods.
The buyer is obliged to return the item in the same condition, wrapping and quantity as received and must bear the costs associated with the return of the item.
Return can be done by refusing a receipt, delivering the item with us or returning it by post or shipping company. Please note that we do not receive packages sent per. COD.
Complementary information must be enclosed with the package, such as copy of invoice or order confirmation. Registration number and account number for bank account for which reimbursement may take place, please also be informed.
Supplies (ie goods specially ordered home for a customer) are not returned
Note special provisions for traders:
There is no right of withdrawal for traders. There is 1 year of warranty from the original invoice date. Replacement or repair does not result in renewal of the warranty period.
All information about weight, dimensions, capacity, technical data and prices listed in catalogs, ads, image materials, price lists, etc. Are approximate. Such information is binding only to the extent expressly stated in the Seller's order confirmation or other written agreement.
The Company is entitled at any time to change its prices/price lists. Unless otherwise agreed, sales will be made according to the price list applicable on the date of the order confirmation. Pricing is subject to strike, lock-out and other conditions that the company does not own. The prices quoted are at the company's address and are exclusive of value added tax and shipping packaging and are based on the price prevailing on the offer for materials, labor and transport costs. Prices are also based on the exchange rates applying at the offer and can thus be adjusted in relation to changes in price and currency conditions.
Delivery takes place at the company's address. The buyer takes over the risk of delivery on delivery. For purchases of 2800, - DKK excl. VAT Free Shipping. Shipment takes place at the buyer's expense and risk. If the company has not received special instructions, the company is entitled to choose means of transport and transport. The company is not responsible for transport damage. Dealers & wholesalers always AB Esbjerg.
The stated delivery time is approximate and subject to delay due to strikes, lock-out, war, mobilization, seizure, currency restrictions, barriers to transport, driver restrictions, firearms, missing or inadequate deliveries from subcontractors or reasons beyond control, and delivery time will The case may be to postpone the same number of days for the duration of the obstacle. Delivery to the postponed delivery period is considered in a timely manner. If delivery time is specified as a certain number of days or weeks, the period is counted from the date when the seller has received all the exact information from the buyer for the execution of the order. If the buyer fails to meet any outstanding payment obligations, the delivery period will be postponed for a period corresponding to the delay in the payment. In case of delay for reasons other than those mentioned above, however, this does not entitle the buyer to withdraw the deal in whole or in part, or make other misconduct against seller, unless the delay is considered to be material and the seller has not made delivery within 7 days of To have received written request from the buyer. Any compensation may in no case be required to cover the buyer's operating loss, loss of profits, daily fines or other indirect losses.
The company's normal payment terms are as follows: Payment: 30 days net. If the buyer fails to pay in due time, the seller is entitled to claim interest on the amount due by 1.9% per. Month of the balance at any time from the time of delivery and for payment. The buyer is not entitled to withhold any part of the purchase price for security to fulfill any obligation pursuant to item 9, as well as a delay with an insignificant part of the delivery does not justify the buyer for omitting to pay full payment according to the taken agreements. If goods that are to be delivered by appointment or by contract are delivered by the buyer in a timely manner, the company may, at its option, let the goods be waived for the buyer's bill, after advice to the buyer, or put the goods at the buyer's bill so that the buyer is to pay the Costs associated with storage. Regardless of the delay at the time of receipt, the buyer is in any event obliged to pay the stipulated payment at maturity. When stored, the goods relate to the buyer's risk.
The company retains ownership of the sold until full and final payment is paid.
For a period of 12 months from the seller's delivery, the seller is liable for design, fabrication or material defects, provided that the buyer can prove that the defect or defect is due to the intention or negligence of the company or its people. If the company is liable for defects in accordance with the above, the company is entitled at its own option either to exchange or repair such components or parts which prove defective due to Design, fabrication or material defect. Buyer is responsible for disassembly, shipment, reassembly and startup, etc. Buyer is encouraged to immediately, when sold, have received him, to conduct such inquiry as proper business use requires. If it sold a defect, the buyer must, in writing, inform the seller of this within 8 business days of delivery. After the expiration of the 8-day deadline, the defect can not be invoked. Any compensation may in no case be required to cover the buyer's operating loss, loss of profits, daily fines or other indirect losses. Seller's obligations under the above provisions do not cover natural or abusive use or inconvenience, inadequate care or service in violation of the seller's instructions. Changes are made without the seller's written approval, the wrongful repair performed by the buyer, or other matters beyond the seller's control. The Company is not responsible for any defects that are claimed later than 12 months after delivery.
If the company repairs a customer of the used component, or if the customer purchases one of the repaired / refurbished component of the company, the customer / buyer has the same opportunity to make the company liable for defects in the sale as described above under item A, however, Deficiency is limited to a period of 6 months from delivery.
For such damages, which are immediately covered by Law No. 481 of 7 June 1989 on Product Liability, the provisions of the Act shall apply. As regards product liability not covered by the provisions of the above-mentioned law, the following restrictions apply. The seller is solely responsible for personal injury if it is proved that the damage is caused by mistakes or negligence committed by the seller or others for which he is responsible. The seller is not liable for damage to property or movable property that occurs while the material is in the buyer's possession. The seller is also not liable for damage to products manufactured by the buyer or to products in which they are included. In addition, the seller is liable for damage to real property and movable property under the same conditions as for personal injury. The seller is not responsible for operating loss, lost earnings or other indirect loss. Insofar as the seller may be liable to third party liability, the buyer is obliged to indemnify the seller to the same extent as the seller's liability is limited after the previous 3 pieces. These restrictions on the seller's liability do not apply if he has been guilty of gross negligence. If a third party claims claims against one of the parties for liability under this paragraph, that party shall immediately inform the other party accordingly. The seller and the buyer are mutually obliged to sue in the court or arbitration tribunal who is seeking compensation claims against one of them on the basis of an injury allegedly caused by the material.
The company is generally only responsible for the fact that it sold corresponds to the specifications stated in connection with the sale, see the section on manufacturing defects - not for the product that is suitable for the buyer's use. Responsibility in addition, the company undertakes only if the company has provided separately written advice to the purchaser in the form of project preparation, preparation of actual calculations or in the form of a written written opinion on the usefulness of the sold for a specific purpose for a buyer which can not be expected to possess the necessary expertise in the field to independently assess the question of the suitability of the product. The company has no responsibility for statements if it is stated that the opinions are based on a judgment or assessment. The company assumes responsibility only if the advice provided is to be considered unreasonable in relation to the knowledge acquired by the company at the time of advice on the subject matter of the advice. The company's advice is provided on the basis of the company's suppliers' data, and the company only covers losses as a result of errors in this data, to the extent that the company's suppliers compensate the company. If there is a fault in the written advice provided by the company together with its delivery, the buyer must inform the company without undue delay immediately after the buyer is or should have been aware of the presence of the error. In the event of failure to comply with this provision, the company will only compensate for such losses as may arise as a direct consequence of the company's invalid advice at the time the buyer should have notified the company. In case of timely complaint, the company provides new, free counseling. The Company's liability for loss resulting from erroneous advice is limited as follows: The Company limits its liability to the direct losses that may result from the Company's wrongful advice and no more than DKK 300,000.00. The company is never liable for operating losses, loss of profits, daily fines or other indirect losses. The Company's liability for loss resulting from advisory errors ceases no later than 1 year after delivery to which the advice is attached has been surrendered to the buyer.
Subject to price increases, currency changes, force majeure, delivery failures, tax changes, sold items and printing/typing errors.